CUSTOMER SERVICE

Our goal is to have loyal and happy customers to be completely satisfied in all dealings with us.  In this section of our website, you can find information on the following:

Complaints Process

If you're not happy we want to know so we can help you.  Click here to read more on how to make a complaint, our Dispute resolution scheme, and what to do should these processes fail.

Premium Payment Information

We made significant changes to our business in December 2010, therefore it's important that you refer to this section when making premium payments to us.  You can read more by clicking here.

Sales Support

We pride ourselves on our specialised and experienced sales support. Please contact us for any assistance you may require.