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Claims Consultant - Vacancy

Posted 20 August 2019

We are actively seeking an experienced Claims Consultant.   Are you the Claims person we're looking for? 

Our ad is currently on Seek and states: 

TLC Insurance Ltd is a New Zealand owned and operated company that has been providing specialised insurance solutions for the owners of Heavy Machinery and Commercial Motor Vehicles in NZ for over 20 years.  With the backing of the world’s strongest Insurance brand Lloyd's – TLC has the enviable position of being a Lloyd’s cover holder. This enables us to provide an exceptional product to the local market, including the ability to pay our own claims - and that’s where you come in!

Due to an increased workload, we are now seeking the services of a Claims Consultant.  You will be required to contribute to our claims department including total file management to delegated authority levels.

From claims lodgement, appointment of specialist assessors, determining policy responses, payments and salvage, you will do it all.  Working alongside our experienced Claims Manager, a key function of your role will be to report on the performance of your portfolio and work alongside the Underwriting team to ensure the continued success of the company.

Key skills sought include: accuracy, time management, strong written and verbal communication skills and sound working knowledge of Microsoft and database software.  In terms of your personal attributes, you will be honest, reliable, able to work under pressure and comfortable conforming with policies and processes.

You will be given quality training and support to build on your extensive claims knowledge.  

The application form will include these questions:

  • Which of the following statements best describes your right to work in New Zealand?

  • How many years' experience do you have as a claims consultant?

  • What's your expected annual base salary?

  • Do you have experience lodging & processing insurance claims?

  • Have you worked in a role which requires a sound understanding of claims management processes?

For more information, please apply online by clicking here. 


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