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Customer Service

Our goal is to have loyal and happy customers to be completely satisfied in all dealings with us.
In this section of our website, you can find information on the following:

Complaints Process

If you're not happy we want to know so we can help you.

Premium Payment Information

Please refer to this section when making premium payment to us.

Sales Support

We pride ourselves on our specialised and experienced sales support.

Phone: 0800 852 467 (0800 TLC INSURANCE)

Physical Address: TLC House, 1 Forrester Drive, 
Welcome Bay, Tauranga

Postal Address: PO Box 7006, Tauranga 3148